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gp surgery training manager www.gpsurgerymanager.co.uk. email: [email protected] menu skip to content care quality commission; gp inspections dictionary for practice managers – new 2016 training – new practice managers handover manual lecture notes management (1) – checklists (gp and cqc) manpower and salary surveys 2015 recovery or disaster plan medical manpower – open all hours survey 2017 patient services – patient participation groups and patient surveys personnel – applying to be a practice manager practice accounts – income and expenditure practice accounts (1) – annual accounts practice meetings – september 2016 practice staff pay survey 2015 salary and workload survey practice staff pay and conditions survey 2016 retirement staff appraisals staff training training presentations for gp practice staff management – tools and handbooks time management useful links administration (web site) search for: salaries in a nutshell – 2018 practice manager salaries in a nutshell this data was collected as part of a gender pay gap survey of over 500 practices in march 2018 with the help of practice index (www.practiceindex.co.uk) salary description average list average salary 1. gender pay gap 9497 £38,625 2. male salaries 9992 £41,445 3. female salaries. 9407 £38,114 4. england (salaries) 10047 £39,661 5. scotland (salaries). 7215. £33,316 6. wales salaries. 7407 £36,512 7 northern ireland 7096 £30,791 8 greater london 10024 £42,159 geographical location 9 urban based practices 10092 £38,497 10 semi-rural practices. 9777 £39,101 11 rural practices. 6331 £36,237 number of surgery premises 12 one surgery. 8198 £37,088 13 two surgeries. 10870 £39,874 14 three surgeries 20627 £49,111 contracted working week 15. 40 hours per week. 8838 £37,873 16. 37.5 hours per week. 10491. £41,136 17. 37 hours per week 10273 £40,701 18. 35 hours per week. 8000 £36,484 19 30 hours per week 6804 £31,478 20 average working hours a. average hours per week 35.38 b. average overtime per week. 6.36 c. average salary with overtime £45,462 (7) this entry was posted in editorial comment on 16th may 2018 by robert campbell . tricky encounters a new training presentation has been added to the staff training page. it is designed to present to a group of staff to help them deal better with difficult encounters at the reception desk and on the telephone. pdf version. a link to the powerpoint version is on the staff training page. tricky encounters – pdf version tricky encounters – powerpoint version (4) this entry was posted in editorial comment on 24th april 2018 by robert campbell . gender pay gap many thanks to practice index for helping me publish a striking report on the gender pay gap for practice managers. for the detailed blog go to www.practiceindex.co.uk. key points “the royal college of nurses is currently running a ‘close the pay gap’ campaign” the aim of the pay survey was to see whether a gender pay gap was apparent amongst general practice employers. the findings there was an excellent response from our practice index members to our timely 2018 survey on practice manager pay with 528 responses, of which 81 replies (15.3%) came from male managers. the gender pay gap gender pay prominence one gender is more prominent in the pay stakes than the other in: england – male scotland – male northern ireland – male wales- female greater london – male for detailed results, take a look at the blog on www.practiceindex.co.uk length of service and increments 50% of practice managers who responded have been in post for less than 5 years. might it be that incremental pay scales have not awarded sufficient increments so far to effect their salary. in the nhs it can take over 6 to 9 years to reach the top of the pay scale. only 30% of respondents have been in post for 10 or more years. paying a bonus interestingly 25% have in the past paid a bonus to their practice managers, which averages almost £1,500. the question arises as to whether the payment of a bonus is used instead of increments (or a cost of living pay rise). previous pay surveys have highlighted the lack of adherence to nhs pay grades and salaries. few practices pay nhs agenda for change pay bands. workload and commitment the standard working week for full time staff in the nhs is 37.5 hours, but the average contracted hours for practice managers is 35. many practices still contract for a 37 hour week. one seriously questions why the average is only 35 hours when again on average practice managers say that they actually worked 6/7 hours extra a week. but is that paid time? a new poll on practice index is looking at this. recruitment and retention recruitment problems are often cited as a reason for needing improved pay levels. but the principal duties and responsibilities of practice managers are common throughout the uk no matter the location or size of practice. certainly there is a main core of duties and responsibilities that you would expect a practice manager to perform. however individual pm salaries might vary in practice of a similar size as for instance one pm is paid a flat rate salary, no overtime and no bonus and another might be paid increments, overtime and a bonus. alternatively it might be a mixture of factors including either paying or not paying a cost of living increase. the full report on practice index looks at this in detail. (5) this entry was posted in editorial comment on 29th march 2018 by robert campbell . as a new year approaches from the retired perspective, i now see general practice more from the outside than in, principally as a patient. i have seen great variances in the promptness and quality of services offered. i have met with complications and delays caused by the electronic prescription service. when it works it’s wonderful but does it go to the chosen pharmacy and if it does is that pharmacy well stocked. i have had the unfortunate need to use hospital services and have been knarked to see huge numbers of ambulances idle outside a major hospital yet i paid an enormous sum to park my car in the multi-storey car park. having said that i have been impressed at the promptness i have been seen at an out-patient appointment even in one occasion almost an hour early. the consultants were information, thorough and did not rush. there are good experiences in the nhs even though you are ill. i have both experienced long delays for a gp appointment and very prompt consultations – again i was made to feel that i had not wasted anyone’s time and a prompt referral was made. i also have to comment that some nhs services can be lacking – physiotherapy in general practice can be left wanting offering patients instruction sheets to read and exercises to do rather than hands on effective treatment. private physios working either in the nhs or independently can be relied on for a much better service. so what can we expect in 2017, fewer gps, linger waits to see a gp and to see a consultant. longer distances to travel for out of hours care and hospital services. what about more charges not just the hospital car park. buy your own routine medicines over the counter. do it yourself consultations using the nhs choices web site or any reputable site. the only thing is that your symptoms might match both the most serious and least serious medical events in your life and have you paid into that funeral plan. a happy and and healthy new year to one and all. (5) this entry was posted in editorial comment on 30th december 2017 by robert campbell . how on earth do practices afford it? we employing additional staff in new, special and unusual roles in general practice always begs the serious question as to who pays for it. for example, in a practice that was a ten mile round trip to the nearest hospital pathology department i always thought that it was an important service to offer phlebotomy at the surgery. but this post was not funded by the practice. it was initially funded by the gp fundholding initiative and

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http://gpsurgerymanager.co.uk/useful-links/
http://gpsurgerymanager.co.uk/gp-practice-meetings-win-your-point/
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http://gpsurgerymanager.co.uk/practice-staff-pay-and-conditions-survey-2016/
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gpsurgerymanager.co.uk

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Paragon Internet Group Ltd t/a Tsohost [Tag = UKWEBHOSTING]
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Expiry date: 15-Sep-2018
Last updated: 14-May-2018

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Name servers:
ns1.vidacloud.co.uk 185.52.27.27
ns2.vidacloud.co.uk 95.142.155.4
ns3.vidacloud.co.uk 195.62.28.14

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  ARGS gpsurgerymanager.co.uk

  PORT 43

  TYPE domain

DOMAIN

SPONSOR
Paragon Internet Group Ltd t/a Tsohost [Tag = UKWEBHOSTING]
URL: http://www.tsohost.co.uk
Relevant dates:

  CREATED 15-Sep-2016

  CHANGED 14-May-2018

STATUS
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  NS1.VIDACLOUD.CO.UK 185.52.27.27

  NS2.VIDACLOUD.CO.UK 95.142.155.4

  NS3.VIDACLOUD.CO.UK 195.62.28.14

  NAME gpsurgerymanager.co.uk

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